Cookie Policy

1. About this policy

This Cookie Policy applies to the VoxFati website and digital services operated by Zipzappa Ltd.

It explains:

• what cookies and similar technologies are;
• why VoxFati may use them;
• the difference between essential and optional technologies;
• how third-party technologies may be used;
• how long information may remain on your device;
• how you can provide, refuse or withdraw consent; and
• how browser settings may affect the website.

This policy should be read together with our Privacy Policy , which explains how we process personal information.

2. Who operates VoxFati

3. What is a cookie?

A cookie is a small data file that a website stores on your computer, phone, tablet or other device when you visit it.

Cookies may allow a website to:

• recognise a browser or device;
• maintain a secure session;
• remember that a user is signed in;
• remember preferences;
• maintain checkout information;
• detect suspicious activity;
• understand website performance; or
• support optional analytics or advertising functionality.

Cookies do not necessarily identify you by name, but they may contain or be linked with identifiers that relate to your device, browser, account or activity.

4. Similar technologies

Rules applying to cookies may also apply to other technologies that store information on, or access information from, your device.

These may include:

• local storage;
• session storage;
• tracking pixels;
• web beacons;
• software development kit identifiers;
• device or browser identifiers;
• embedded media technologies; and
• similar storage or access mechanisms.

References to “cookies” in this policy include similar technologies where appropriate.

5. Why VoxFati may use cookies

VoxFati may use cookies and similar technologies to:

• provide and secure the website;
• maintain your login session;
• protect forms against unauthorised requests;
• process account and billing activity;
• remember cookie choices;
• remember interface preferences;
• maintain tool or reading-session state;
• prevent fraud and misuse;
• diagnose errors;
• measure technical performance;
• understand how features are used, where consent is required and provided;
• improve website design and usability; and
• support optional marketing functionality where lawfully enabled.

6. Categories of cookies

6.1 Strictly necessary cookies

Strictly necessary cookies are essential for a service or function you have requested.

They may be used to:

• keep you signed in securely;
• maintain an account session;
• protect forms and transactions;
• prevent unauthorised access;
• remember items or steps during checkout;
• apply load balancing;
• maintain essential security settings;
• record your cookie preferences; or
• deliver another feature that cannot function without the technology.

These cookies may be used without optional consent where the applicable legal exemption applies.

Disabling them through browser settings may prevent important parts of VoxFati from working.

6.2 Preference and functionality cookies

Preference cookies may remember choices such as:

• language;
• display preferences;
• interface settings;
• consent choices;
• tool settings; or
• other convenience features.

Some preference technologies may be essential where they are required to provide a function expressly requested by you. Others may require consent.

6.3 Analytics and performance cookies

Analytics and performance technologies may help us understand:

• which pages are visited;
• which tools are used;
• how visitors move through the website;
• whether pages load correctly;
• where technical errors occur;
• approximate visitor numbers;
• general device and browser information; and
• whether website improvements are effective.

Optional analytics cookies will not be activated before consent where consent is required.

6.4 Marketing and advertising cookies

Marketing technologies may be used to:

• measure advertising campaigns;
• understand whether an advertisement led to a visit or purchase;
• limit how often an advertisement is shown;
• build an understanding of advertising audiences; or
• personalise advertising on third-party platforms.

VoxFati will only use these technologies where they are actually implemented and where legally required consent has been obtained.

6.5 Embedded-content cookies

Embedded videos, maps, media players, social features or other third-party content may place or access cookies when loaded.

Where possible, optional embedded content should remain blocked until the required consent has been provided.

7. Cookies and storage VoxFati may use

The precise cookies used may depend on the current website configuration, the features you use and the service providers enabled at the time.

The following table describes common categories that may be present on a Laravel-based VoxFati website. The live website configuration should be reviewed regularly so that this table remains accurate.

8. First-party and third-party cookies

8.1 First-party cookies

First-party cookies are set by VoxFati or through the VoxFati domain.

They may support:

• login;
• security;
• account sessions;
• preferences;
• checkout;
• consent records; and
• core website functions.

8.2 Third-party cookies

Third-party cookies are placed or accessed by another organisation whose service is used on the website.

Third-party providers may include:

• payment processors;
• hosting or security providers;
• embedded-video providers;
• analytics providers;
• advertising platforms;
• social-media services; or
• customer-support or communication tools.

Third-party technologies may be governed by the provider’s own privacy and cookie information.

We aim to limit third-party access to what is reasonably required for the selected service.

9. Payment-provider technologies

Payment providers may use cookies or device information to:

• process payments;
• authenticate transactions;
• prevent fraud;
• remember checkout state;
• apply regulatory verification; or
• protect payment systems.

Some of these technologies may be strictly necessary for the payment service requested by the user.

The payment provider may act as an independent controller for some payment, fraud-prevention or compliance activities.

10. Cookie consent

Where consent is required, VoxFati should provide a cookie choice before setting or accessing optional cookies.

A valid choice should allow you to:

• accept optional cookies;
• reject optional cookies;
• select categories where granular controls are available;
• continue using essential website functions after rejecting optional cookies; and
• change your preference later.

Merely continuing to browse the website should not be treated as consent to optional cookies where active consent is required.

Consent should be:

• freely given;
• specific;
• informed;
• unambiguous; and
• communicated through a clear positive action.

11. Strictly necessary exemption

Consent may not be required where a cookie or similar technology is strictly necessary to:

• transmit a communication over an electronic network; or
• provide an online service expressly requested by the user.

A cookie is not strictly necessary merely because it is helpful, convenient or beneficial to VoxFati.

Optional analytics, behavioural advertising and similar tracking will not ordinarily fall within this exemption simply because they help us understand or promote the website.

12. Managing your cookie preferences

Where VoxFati provides cookie preference controls, you may use them to:

• review current choices;
• accept optional categories;
• reject optional categories;
• withdraw a previous consent; or
• update selected categories.

Withdrawing consent does not make previous lawful processing unlawful. It prevents future optional use after the preference is processed.

Where no settings button is currently displayed, you may also manage cookies through your browser or contact us for information about the current configuration.

13. Browser settings

Most browsers allow you to:

• view stored cookies;
• delete individual cookies;
• clear all browsing data;
• block third-party cookies;
• block all cookies;
• receive a warning before a cookie is set; or
• use private-browsing features.

Browser controls vary by provider and version. Review the help section of your browser for current instructions.

14. Local and session storage

VoxFati may use local or session storage to retain information within your browser.

This may be used to:

• preserve temporary tool state;
• remember a display preference;
• preserve an unfinished interaction;
• remember that an introduction was shown;
• maintain a secure workflow; or
• support another feature described to you.

Local storage may remain until deleted by the website, the user, the browser or a configured expiry mechanism. Session storage normally ends when the relevant browser session or tab closes.

15. How long cookies remain

Cookie duration depends on its purpose.

15.1 Session cookies

Session cookies normally expire when:

• you sign out;
• the configured session period ends;
• you close the browser, depending on the cookie; or
• the server invalidates the session.

15.2 Persistent cookies

Persistent cookies remain for a defined period or until they are deleted.

Their duration should be limited to what is reasonably necessary for their purpose and reviewed periodically.

15.3 Consent records

A cookie preference may be remembered for a reasonable period so that we do not repeatedly ask the same user to make the same selection.

We may ask you to make a new choice where:

• the preference record expires;
• the types of cookies change materially;
• a new provider is introduced;
• consent requirements change; or
• the stored preference is deleted.

16. Cookie security

Where appropriate, security-related cookie settings may include:

• Secure attributes;
• HttpOnly attributes;
• SameSite restrictions;
• limited domain scope;
• limited path scope;
• appropriate expiry periods; and
• server-side session invalidation.

These controls are intended to reduce risks such as unauthorised access, interception and cross-site request abuse.

No technical measure can eliminate every security risk.

17. Cookies and personal information

Some cookie identifiers and associated records may constitute personal information where they identify or can be linked to:

• a user account;
• a browser;
• a device;
• an IP address;
• a purchase;
• a session; or
• online activity.

Where cookie information is personal information, it will be handled in accordance with our Privacy Policy .

18. Browser privacy signals

Browsers and devices may offer privacy signals or tracking controls.

The legal and technical effect of these signals may vary. VoxFati will aim to respect legally recognised preference mechanisms where they apply and can be implemented reliably.

You should still use the VoxFati cookie controls where available to communicate your website-specific choices.

19. Minimum age

VoxFati is intended only for users aged 18 or over.

We do not knowingly use the website to profile children for advertising.

20. Changes to this policy

We may update this Cookie Policy to reflect:

• changes to the cookies used;
• new website features;
• new service providers;
• changes to consent controls;
• changes in law or regulatory guidance;
• security improvements; or
• improvements in clarity.

The latest version will be published on this page with a revised “Last updated” date.

Where the use of optional cookies changes materially, we may request a new consent.

21. Cookie reviews

VoxFati should periodically review:

• which cookies and storage technologies are present;
• who sets them;
• their purpose;
• whether they are strictly necessary;
• whether consent is required;
• how long they remain;
• whether third parties receive information;
• whether the cookie banner reflects the live configuration; and
• whether this policy remains accurate.

22. Contact us

Contact us with questions about cookies, consent or privacy.